Shop

Understanding the Difference: Blogs, Case Studies and Project Showcases – and Why CSS Uses All Three

by Jaclyn Reid••0 Comments

Blog Articles, Case Studies, and Project Showcases – OH MY!

In the B2B commercial furniture services and office relocation industry, how we communicate is just as important as the services we offer. Whether a facilities manager is exploring workspace reconfigurations or a procurement officer is comparing service providers, the format of information can significantly influence understanding, trust, and decision-making.

At CSS Office Solutions, we believe in providing content that is both relevant and purposeful.

That’s why we use three distinct content formats to support our clients and partners: blog articles, case studies, and project showcases. Each format plays a unique role in how we share expertise, validate our capabilities, and inspire new ideas.

While they are sometimes used interchangeably in marketing conversations, they serve very different functions when done correctly.

🧠 Blog Articles: For Thought Leadership and Client Guidance

Simply, What They Are:

Blog articles are informative, digestible reads designed to educate and guide. They’re where we dive into industry trends, workplace strategies, and practical tips, offering our expertise to clients, partners, and peers.

Tone & Style:

They’re conversational yet professional, striking a balance between approachable and expert. They can include opinion, insights, or education, depending on the goal. 

Example from CSS:

“Top 5 Mistakes Companies Make When Moving Office—and How to Avoid Them”
This blog could outline common oversights we’ve seen in corporate relocations and offer tips on how CSS mitigates them through move management services.

Another blog might explore:
“Are Used Office Furniture Solutions Worth It?”—A guide on how used furniture can be cost-effective, sustainable, and still aligned with design goals.

Audience:

  • Anyone seeking guidance or insight, which could range from clients and prospects to peers.
  • Great for those in an early stage of their buyer journey or clients looking to be better informed.

Blog articles allow us to offer timely, educational content designed to help readers better understand the many aspects of office moves, furniture selection, workspace planning, and sustainability. These posts often address common client questions, explore trends in office design and relocation, and offer strategic tips grounded in our real-world experience. They are written to be both approachable and informative, appealing to a broad audience that may include prospective clients, industry peers, or partners seeking trusted insights.

📊 Case Studies: For Measurable Success and ROI Storytelling

Simply, What They Are:

Case studies are deep dives into specific client challenges that CSS helped solve. They are meant to build trust through transparency and outcomes. These aren’t just stories: they’re proof points.

Tone & Style:

Clear, structured, and focused on metrics and results. While still engaging, they are less about emotion or visual appeal and more about facts, strategy, and process.

Structure Typically Includes:

  • The Client/Industry Background
  • The Challenge
  • The CSS Approach
  • The Results (generally quantifiable)

Example from CSS:

“Solving a Space Crisis: How CSS Helped a Growing Firm Reconfigure Their HQ Without New Furniture Purchases”
We’d showcase how our reconfiguration services reused existing assets, reduced environmental impact, and saved the client 35% compared to a full refurnish.

Another could be:
“From Chaos to Control: Improving Logistics for a Multisite Relocation in Alberta”—highlighting the strategy behind coordinating multiple teams, timelines, and furniture assets across multiple offices.

Audience:

  • Mid-to-senior decision-makers
  • Facility managers, COOs, procurement leads who need justification and proof before buying

Case studies, in contrast from blog articles, are focused on outcomes and accountability. These detailed write-ups examine specific client scenarios where CSS delivered a measurable result. A well-crafted case study outlines the initial challenge, describes the approach our team took, and showcases the results—often including metrics like cost savings, space optimization, or sustainability impact. These are ideal for decision-makers who need more than inspiration—they need evidence. A facilities director or operations lead, for instance, reviewing a case study that demonstrates how CSS helped reduce move-related downtime or saved a client 35% through asset reuse is more likely to move forward with confidence.

🛠️ Project Showcases: For Visual Impact and Capabilities Highlight

Simply, What They Are:

Project showcases are visual-first content pieces that bring our work to life. They don’t necessarily focus on numbers or deep analysis but show what CSS can do in action – or before, and after, the action happens.

Tone & Style:

More concise and visually showcasing the beauty of execution and collaboration, often in partnership with furniture manufacturers, designers, or clients.

Typical Elements:

  • Project overview
  • Scope of work
  • Services delivered
  • Before, during, and after photos
  • Brands/suppliers involved

Example from CSS:

“Downtown Law Office Refresh: 2 Floors in 3 Days”
We’d show before-and-after shots, highlight collaboration with the design team, mention furniture partners, and show how our team executed with minimal disruption to client operations.

Another could be:
“Modernizing a Community Health Centre’s Reception and Waiting Area”—highlighting space planning, installation, and how we blended used and new furnishings to meet budget constraints.

Audience:

  • Existing clients exploring new service areas
  • Prospective clients in the research or inspiration phase
  • Industry partners looking for capability alignment

Project showcases are visual-driven narratives that emphasize the execution and aesthetics of a completed project. These pieces are less focused on analysis and more about helping potential clients and partners see the possibilities. They include photography, brief project summaries, and highlights of the services provided. Project showcases are particularly useful when illustrating the scale of a project, our collaborative work with furniture brands or design teams, and our ability to adapt to tight timelines or complex logistics. These serve as inspiration and proof of capability for clients exploring options and for partners assessing alignment with their own standards.

Project Showcase Intro from CSS

Why CSS Uses All Three

Think of these content formats like tools in a well-stocked toolbox.

Each serves a different function but together, they build a complete picture of our expertise, reliability, and creativity.

  • Blog articles educate and position us as experts.
  • Case studies validate our impact with real results.
  • Project showcases demonstrate our hands-on skill and visual success.

By aligning the right message with the right format, we ensure our audience—no matter their stage in the journey—finds the clarity, confidence, and proof they need to choose CSS Office Solutions.

By utilizing these three content types—each tailored to different stages of the customer journey—CSS Office Solutions ensures our audience receives the information they need, in the format they’re most likely to engage with. Blog articles build trust and position our team as advisors. Case studies demonstrate our impact through real-world success stories. Project showcases bring our capabilities to life in a tangible and relatable way.

We don’t just create content to fill space—we craft it to support better decision-making, showcase our expertise, and highlight the tangible value of working with CSS. Whether you’re looking for guidance, validation, or inspiration, our goal is to meet you where you are and help you move forward with confidence.

Where to Find Our Articles

You can find all of our latest blog articles, case studies, and project showcases directly on the CSS Office Solutions website, under the “Resources – Blog” section.

We also share these updates on our LinkedIn company page, where we publish them as part of our regular LinkedIn newsletters, or special publications. If you’re not already subscribed or following us on social media platforms, we encourage you to do so! It truly is the best way to stay informed about our latest work, client success stories, and expert advice.

 

Looking to explore more?
Consider subscribing to our monthly newsletter!

And if you’re ready to discuss your own workspace challenge or office move, we invite you to reach out—our team is always here to help.

How to Create a Workplace Employees Love: A guide to Productivity & happiness!

by Jaclyn Reid••0 Comments

Did you know that happy employees are 13% more productive than their less satisfied counterparts? That statistic alone highlights the business case for a joyful, energized workforce (Source: Oxford University’s Saïd Business School, 2019).

Creating a workplace employees love isn’t just about having stylish furniture or the latest tech-it’s about designing a space and culture that inspires, supports, and motivates your team to do their best work.

In this article, we’ll walk you through why workplace enjoyment matters, what challenges it helps overcome, and how you can transform your office into a hub of engagement and productivity.

Why It Matters: The Cost of an Uninspiring Workplace

Many companies focus heavily on operations, forgetting that environment shapes experience.

A dull, uninspiring office can result in:

  • Low morale and disengagement
  • Higher employee turnover
  • Reduced creativity and collaboration
  • Productivity losses

According to Gallup’s 2024 State of the Global Workplace Report, only 23% of employees are truly engaged in their work, with 62% not engaged and 15% actively disengaged (Source: Gallup, 2024 via holaspirit.com). If your workplace isn’t energizing or enjoyable, you’re leaving potential – and profits – on the table.

How to Create a Happy & Productive Workplace

Here are five powerful ways to turn your office into a space employees genuinely enjoy spending time in:

  1. Design a Comfortable & Inspiring Space

The physical environment plays a major role in how people feel at work.

✅ Invest in ergonomic chairs and sit-stand desks
✅ Maximize natural light to boost mood and reduce eye strain
✅ Add plants and greenery for freshness and improved air quality
✅ Create zones for collaboration, deep focus, and relaxation

💡 Offices designed with biophilic elements-nature-inspired features like greenery or natural materials-report up to 15% higher employee well-being (Source: Buzzpeak, 2024).

  1. Foster Collaboration & Social Connection

People thrive when they feel part of a team. Support both quiet focus and spontaneous interaction by:

✅ Adding breakout areas for informal meetings
✅ Balancing open layouts with private zones
✅ Designing comfortable communal spaces for lunch or coffee chats

💡 The Gensler Global Workplace Survey 2024 found that 94% of employees in high-performing workplaces have a choice in where they work within the office, increasing their sense of value and overall engagement (Source: Gensler, 2024).

  1. Promote Flexibility in Workspaces

While remote work has benefits, flexibility within the office is just as crucial.

✅ Offer adjustable workstations for various tasks
✅ Provide quiet zones for focused work and open areas for collaboration
✅ Allow employees to choose spaces that match their work style

💡 High-performing workplaces have 2.6x as many amenity spaces on-site and 1.6x more services in the surrounding area, improving performance and the overall employee experience (Source: Gensler Global Workplace Survey, 2024).

  1. Recognize & Appreciate Your Team

People don’t leave jobs-they leave environments where they feel undervalued.

✅ Celebrate wins (big or small) with shoutouts and rewards
✅ Offer learning opportunities and mentorship programs
✅ Regularly ask for feedback-and act on it

💡 A simple “thank you” makes a huge difference: 69% of employees say they’d work harder if they felt more appreciated (Source: HubSpot, 2023).

  1. Make Work Fun (Yes, Really!)

Inject personality into your office to reflect your culture and keep energy high.

✅ Add vibrant artwork, brand colours, or a feature wall
✅ Host monthly socials, lunch-and-learns, or themed dress-up days
✅ Include perks like a coffee station, games area, or wellness space

💡 Companies like Google and Airbnb have proven that fun and function can coexist, leading to high employee retention and satisfaction (Source: Harvard Business Review, 2023).

 

Key Takeaways

✅ Your office design directly affects morale, motivation, and engagement
✅ Spaces should support both collaboration and focus
✅ Flexibility within the office keeps employees loyal and invested
✅ A fun, inspiring atmosphere drives company culture forward

Ready to Transform Your Workplace?

At CSS Office Solutions, we specialize in designing spaces that work for people-not just processes. Whether you’re revamping an existing space or starting from scratch, our team can support a workplace that fuels productivity and pride.

📞 Contact CSS today for your complimentary consultation. Let’s create a space your team loves to walk into every day!

Sources

  • Oxford University’s Saïd Business School. (2019). Happy Workers Are 13% More Productive.
  • Gallup. (2024). State of the Global Workplace Report. (via holaspirit.com)
  • Buzzpeak. (2024). Biophilic Design and Employee Wellbeing.
  • Gensler. (2024). Global Workplace Survey.
  • HubSpot. (2023). The Power of Employee Recognition.
  • Harvard Business Review. (2023). The ROI of a Joyful Workplace.

CSS Case Study: The Power of Recurring Office Furniture Maintenance

by Jaclyn Reid••0 Comments

The Story of Monitor Arms
& Saving Costs!

Knowing that proactive maintenance is far more cost-effective than reactive repairs matters. It really does!

Yet, many businesses or spaces only address furniture wear-and-tear when it becomes a noticeable issue, leading to avoidable expenses, employee discomfort, and workspace inefficiencies.

A structured, recurring furniture maintenance program (scheduled every few months, quarterly, or annually based on space or furniture needs) ensures assets remain safe, functional, and cost-projectable while minimizing employee or space disruptions. From private or open work areas and seating in offices or lobbies to monitor arms and conference tables, preventive servicing extends longevity, reduces unexpected replacement costs, and supports overall best practices for space functionality.

The Challenge: Hidden Costs of Workplace Neglect

It happens to all of us. We assume if it isn’t broken, it doesn’t need to be fixed – but it does need maintenance to keep it from breaking!

One of our corporate clients, managing a high-traffic office environment spanning over multiple floors in downtown Calgary, began noticing monitor arm instability across multiple workstations and private offices.

Employees reported loosening joints, screen drifting, and difficulty adjusting ergonomic positions, causing frustration and reduced productivity.

Without a structured servicing plan, the facility team required multiple service calls randomly, reaching out each time an employee concern arose and reactively replacing faulty equipment, incurring unnecessary expenditures. The cycle of replacing rather than maintaining was proving costly, and leadership needed a sustainable solution.

Photo Caption:
While this photo doesn’t necessarily showcase the monitor arms in use throughout the space, it offers a clear idea of what a monitor arm is and how much they can vary between brands. With each model featuring its own unique components that need to be realigned, adjusted, and checked regularly, it’s easy to see why we recommend a proactive maintenance program.

The Solution: A Recurring, Pre-Scheduled Maintenance Program

CSS Office Solutions stepped in to implement a structured furniture maintenance schedule, ensuring monitor arms (and other office assets) were regularly inspected, adjusted, and serviced.

Each pre-scheduled maintenance program varies based on individual client needs.

The maintenance program was customized for this client’s needs, offering in-office pre-scheduled service visits every 4 months, with CSS on-site representatives ensuring that:

  • Monitor arm tension and stability remained optimal, preventing drifting screens.
  • Joint lubrication and realignment maintained smooth adjustability.
  • Minor wear-and-tear issues were addressed early, preventing costly replacements.
  • A detailed monitor arm asset-status report was provided to the appropriate departments.

Rather than waiting for equipment failures or safety concerns to arise, the facility management team embraced proactive servicing as a key part of their asset strategy, ensuring maintenance took place before issues escalated. Partnering with trusted advisors like CSS supported the facilities team in presenting a sustainable, forward-thinking solution to company leaders, who quickly recognized the long-term value and efficiency of the maintenance program.

This is a strong example of leadership prioritizing proactive decision-making over reactive fixes, reducing the need for last-minute repairs and emergency service calls while fostering a more strategic approach to workspace management.

Furniture maintenance matters!

Key Results: Cost Savings & Workplace Efficiency

Through this recurring furniture care plan, the client saw measurable improvements:

  1. Significant Cost Reduction – With ongoing servicing, monitor arm replacements dropped by 40%, resulting in thousands of dollars in savings.
  2. Improved Ergonomics & Employee Satisfaction – Properly maintained monitor arms in the work areas enhanced comfort and productivity, reducing workplace frustration.
  3. Optimized Facility Operations – Maintenance was pre-scheduled, seamlessly aligning with the company’s broader workspace management strategy.
  4. Reduced Capital Waste – The shift from reactive replacements to preventive care optimized asset longevity, saving the company from frequent product purchases.

Takeaways for Workplace Leaders & Facility Professionals

Businesses that invest in structured maintenance programs see measurable benefits, including cost savings, improved workspace efficiency, and enhanced employee satisfaction. Regular servicing of office furniture, from workstations to shared spaces, helps prevent unnecessary expenses and ensures a professional, well-maintained environment.

Structured furniture maintenance programs provide tangible benefits:

  • Lower operational costs through extended asset lifespan.
  • Smoother client/employee experiences in managed spaces.
  • Compliance with ergonomic wants and workplace standards while boosting productivity.

Organizations that prioritize proactive maintenance over reactive repairs not only extend the life of their assets but also streamline facility operations, reducing disruptions and emergency service costs. Whether it’s through scheduled servicing or ongoing workspace assessments, investing in workplace care contributes to long-term asset stability and operational success.

CSS is here to help with all your commercial furniture services and needs!

A Smarter Approach to Workplace Maintenance

Investing in recurring furniture maintenance isn’t just about keeping office spaces looking polished! It’s about saving costs, supporting employee well-being, and ensuring long-term efficiency.

Whether your space includes monitor arms, workstations, seating, or you’re in a shared space, a structured preventive servicing plan keeps everything in optimal working order while eliminating unnecessary expenses.

At CSS, we support facility managers, corporate leaders, and others to maximize their commercial furniture assets through proactive care! If your office furniture could benefit from pre-scheduled cost-saving servicing, let’s work together to build a maintenance program that fits your needs, timeline, and budget.

Ready to optimize your workplace and protect your investments?

Let’s start the conversation today!

CSS Project Showcase: Workstation & Private Office Installation in British Columbia

by Jaclyn Reid••0 Comments

INTRODUCTION

CSS Office Solutions Inc., headquartered in Calgary, has established itself as a trusted partner for commercial furniture services, products, and corporate moves within Alberta, British Columbia and Saskatchewan.

This Project Showcase highlights a recent workstation installation where our team was entrusted with managing the setup of a new office location. From sourcing and gathering all the furniture components, and arranging for all transportation needs to completing the installation using a mix of new and used furniture!

Client: Large Oil & Gas Corporation headquartered in Calgary, Alberta
Location: Kamloops, British Columbia
Service Provider: CSS Office Solutions Inc.

This successful installation played a key role in helping a valued client fully establish their newly acquired office location in British Columbia.

🧩 Scope of Work

  • Furniture Sourcing & Prep:
    • Gathered a blend of existing furniture from the client’s inventory managed in CSS’ warehouse and manufacturer deliveries for any new product needed.
    • Verified all parts, down to the last bolt, before schedule coordination.
    • Stored onsite in our warehouse until building readiness.
  • Logistics & Transport:
    • Arranged and loaded two 53′ trailers with secured, pad-wrapped furniture.
    • Coordinated all 3rd party shipping/logistics needs to Kamloops.
    • Arranged for site delivery and rental equipment, including forklift onsite for unloading efficiencies.
  • Installation & Execution:
    • Onsite unloading and unpacking, using a designated recycling bin for packaging materials.
    • Assembled all items efficiently, with zero missing components or delays.
    • Executed a complete office setup that met the client’s functional needs and aesthetic vision with precision.

🔍 Project Summary

CSS Office Solutions was selected by a long-standing client to complete a turnkey office installation for their new British Columbia location. The scope included sourcing, verifying, shipping, and assembling both new and used office furniture. With strategic coordination, trusted logistics, and meticulous quality control, the space was ready on time and without issue.

Project Overview:

Warehouse Preparation: Our team began by gathering new and used office furniture from various locations, including our warehouse and other storage facilities. The items were meticulously selected to meet the client’s specifications and preferences.

Inventory Verification: Before the installation process began, we conducted a thorough verification of every nut and bolt to ensure that no component was missing. This meticulous approach aimed to guarantee a smooth and efficient installation process.

Onsite Storage: The collected furniture and components were stored at our warehouse until the client’s building was ready for the installation. Our secure onsite storage ensured that the items were kept in optimal condition until they were needed.

Logistics Planning: To facilitate the transportation of the furniture to the client’s office in British Columbia, we arranged for 3rd party shipping. Two 53ft trailers were loaded, pad-wrapped to ensure protection during transit, and securely transported to the site.

Equipment Coordination: Understanding the importance of a seamless unloading process, we arranged for rental equipment, including a forklift, to assist with the unloading at the client’s location. This proactive step aimed to enhance efficiency and minimize any potential disruptions.

Onsite Installation: Upon arrival at the client’s office, our team efficiently unloaded the furniture and began the installation process. The unpacking was done with a commitment to sustainability, as we recycled packing materials using an onsite bin.

Furniture Assembly: The installation process involved building both new and used furniture, and our team ensured that every piece was assembled with precision and care. Thanks to our prior verification, there were no missing parts or issues encountered during the assembly.

🌟The Outcome!

The successful completion of the project showcased our commitment to excellence and attention to detail. The client’s office in British Columbia now boasts a seamlessly installed array of office furniture, enhancing the workspace environment for their employees.

✅ Project Highlights

  • Zero delays or missing parts thanks to proactive inventory checks.
  • Sustainable unpacking process with recycling on-site.
  • Used and new furniture blended seamlessly to meet budget and design goals.
  • Logistics and coordination reduced client effort and ensured a hands-off, stress-free client experience.

🧠 Takeaway

This project highlights the value of experience, precision, and planning. CSS Office Solutions delivered a complete, end-to-end installation across provincial borders, demonstrating our capability to support corporate expansions and remote setups with excellence.

Conclusion

This project showcase exemplifies CSS Office Solutions’ ability to provide end-to-end commercial and office furniture services, from procurement and logistics to installation and material/site recycling!

As a trusted project partner, our commitment to quality and client satisfaction has solidified our position as the go–to office furniture service provider for clients across BC and Alberta – and beyond!

If you’re planning a commercial relocation, renovation, or new space setup, let CSS Office Solutions show you how seamless and stress-free the process can be.
➡️ Reach out today to discuss your next project—we’re ready when you are.

A World Without Commercial Furniture: More Than You Think!

by Jaclyn Reid••0 Comments

A World Without Commercial Furniture: More Than You Think

The year is 2025. Change is constant – always has been, always will be. But in the world of commercial furniture, the shift over the past few years has been nothing short of transformative.

But here’s the real question: Do you actually know what counts as ‘commercial furniture’?

Think about it. Most people assume commercial furniture is limited to office desks, boardroom tables, and corporate workstations. But it’s so much more than that. It’s everywhere, woven into the spaces you move through every day, often without even realizing it.

What Exactly Is Commercial Furniture?

Surprisingly, this question comes up more often than you’d think – especially for those who don’t work directly in the industry.

What if we told you that you encounter commercial furniture 82% more than you realize? Okay, we totally made that stat up – but hey, finding real data on commercial furniture is like searching for a needle in a haystack (at least with a haystack, you know the needle is somewhere in there).

Look around you. Where are you reading this? At your office desk? In a building lobby? A co-working space? A coffee shop? An airport? A park in the city? Chances are, you’re surrounded by commercial furniture right now—yes, right now!

From ergonomic seating in a waiting area to the lounge chairs in a hotel lobby, commercial furniture isn’t just about offices. It’s about function, durability, and design that serves people in countless environments.

The Story Behind Our Campaign: A World Without Commercial Furniture

In the spring of 2024, we launched a media campaign designed to bring awareness to the sheer scope of commercial furniture. “A World Without Commercial Furniture” was a thought-provoking look at what our everyday environments would be like without it.

Strategically timed around NeoCon, the biggest showcase of innovations in the furniture industry, our campaign highlighted the 20+ manufacturers we proudly represent at CSS Office Solutions.

Seeing the Impact: A World With, and Without Commercial Furniture

To truly highlight the role of commercial furniture, we took a bold approach – we erased it.

As part of our campaign, we featured one manufacturer’s images showing real spaces as they were designed – and, in the afternoon we showcased the same spaces having digitally removed every trace of commercial furniture. Chairs? Gone. Biophilic elements? Vanished. Artwork, whiteboards, garbage bins, patio furniture, lighting? All stripped away.

What remained was an empty, uninviting shell…. a stark reminder of just how much these components shape our everyday spaces! Take a moment and look around you, as you walk, as you work, or as you’re out enjoying your city – there are so many components categorized as ‘commercial furniture’ aspects that were all sourced from somewhere, by someone.  

These striking visuals drove home our message: Commercial furniture isn’t just décor, it isn’t just office desks and chairs or boardroom tables, it entails all the essentials that makes a space, a true environment. Whether it’s a cozy lounge space, a functional office, or a welcoming lobby, an airport waiting area, the elements we often overlook are the ones that make a space truly functional and completely engaging.

Now, let’s take a look at these transformations and see just how different the world looks with, and without commercial furniture components.

The Moments of Learning and Surprise

Did you see it? Did you notice more components and pieces that fall under commercial furniture than you ever imagined? It’s easy to take these elements for granted until they’re gone.

We get it! It can be overwhelming to consider just how many details go into creating functional, well-designed spaces. But that’s the beauty of it. Commercial furniture is more than just tables and chairs; it’s the foundation that shapes how we work, gather, and move through the world. From ergonomic office setups to welcoming outdoor spaces, these pieces are carefully designed to support people in every environment.

Where Do We Go From Here?

Now that you’ve seen the impact, the next step is simple: Start noticing. Look around your workplace, your favourite coffee shop, the lobby you pass through every morning. Every piece of furniture serves a purpose, and choosing the right solutions can transform how a space functions – and feels!

At CSS Office Solutions, we’re here to help businesses create environments that work for them, inside and out. Whether it’s upgrading an office layout, designing a collaborative workspace, or ensuring your furniture investments stand the test of time, we bring expertise, strategy, and 20+ trusted manufacturers to the table (literally!).

Let’s talk about how we can bring your space to life. Contact us today to explore the possibilities!

CSS Office Solutions – FAQ’s 2024

by Jaclyn Reid••0 Comments

Throughout 2024, we featured a Friday FAQ (Frequently Asked Questions) series across our social media platforms. This blog compiles answers to some of the most common questions asked by our clients, providing quick and accessible insights into industry-specific topics.

These FAQs, organized by the month they were featured, offer a glimpse into the types of solutions we provide daily. If you’d like more information on any of these tips or have additional questions, feel free to reach out to our office anytime!

Stay tuned for exciting updates in 2025. While we won’t continue monthly FAQ posts, we remain committed to being your trusted advisors and answering your questions whenever you need assistance.

Facebook Instagram Linkedin

January – The Importance of Residue-Free Moving Labels

When it comes to moving or identification labels, adhesive quality matters. At CSS, we use high-quality moving labels designed to stick securely when needed but peel off easily without leaving sticky residue behind. This ensures your items stay damage-free and simplifies the unpacking process.

Pro Tip: Before applying a label, check if it’s designed for easy removal. Choosing the right label can save time and effort during your move!

FAQ Friday Labels

February – Customizable Whiteboards for Every Space

Whiteboards are versatile tools for planning and collaboration, available in various materials like glass, porcelain, painted steel, and more. Over the past 40 years, we’ve seen whiteboards evolve to meet the changing needs of offices, schools, hospitals, and more.

One of our favorite options? Fully customizable whiteboards! Whether it’s company-branded colors or unique designs, if you can imagine it, it can be created.

Pro Tip: Upgrade your workspace with a whiteboard tailored to your specific needs for maximum functionality and style.

CSS FAQ's - whiteboards

March – The Versatility of File and Electronic Carts

File carts, or electronic carts, are essential tools in the office moving industry. They’re not just for files and electronics; they can also transport small boxes, decorative items, plants, and more.

While the basic design of these carts hasn’t changed much, the efficiency gains from slimmer computers and lighter files have made them even more valuable.

Pro Tip: Evaluate your equipment needs during a move to ensure maximum efficiency and cost savings.

CSS FAQ - File Carts

April – Quick Shipping for Faster Results

Quick ship programs allow for faster delivery of commercial furniture, with items arriving in as little as 1-2 weeks instead of the usual 4-8 weeks. This can be a game-changer for tight deadlines and high-priority projects.

Pro Tip: Ask your provider about Quick Ship options to meet your timelines without compromising quality.

CSS FAQ's - Quick Shipping

May, June, July – A Note on Our Own Move

During these months, we paused our FAQ series to focus on our own warehouse and operations relocation. While not the largest move in our 40-year history, it was an eye-opening experience! Lessons learned during our transition reaffirm the importance of planning and coordination.

August – Plan Early for Seamless Transitions

It’s never too early to plan! Early preparation ensures resources are optimized, disruptions are minimized, and deadlines are met.

Benefits of Early Planning:

✅ Optimize resources

✅ Minimize disruptions

✅ Enhance functionality and efficiency

✅ Align with future growth

Pro Tip: Connect with us as soon as you know about an upcoming project or move to start collaborating on a seamless plan.

CSS FAQ's - Plan Early

September – The Importance of Proper Ergonomic Setup

Ergonomics is about more than just selecting the right furniture; it’s about setting it up correctly. Proper ergonomic setup can enhance comfort, productivity, and health while preventing common issues like back pain and repetitive strain injuries.

Pro Tip: Optimize your workspace by adjusting your chair, desk, and monitor to align with your body’s needs. Proper setup ensures you’re getting the full benefit of your ergonomic investments.

CSS FAQ's - Ergonomics

October – Extend the Life of Your Furniture with Maintenance

Did you know that regular maintenance can significantly extend the life of your commercial furniture? Monthly or yearly check-ups can catch wear and tear early and ensure proper adjustments are made to prevent long-term damage.

Pro Tip: Schedule preventative maintenance to keep your furniture looking and functioning like new.

CSS FAQ's - Furniture Maintenance

November – Managed Warehouse Services Simplified

Managed warehouse services streamline the storage and handling of office furniture and inventory. Key benefits include:

✅ Flexible storage options

✅ Secure facilities

✅ On-demand delivery and installation

✅ Precise inventory management

✅ Comprehensive support

Pro Tip: Choose a warehouse partner that prioritizes security and organization to safeguard your assets.

CSS FAQ's - Warehouse Storage

December – Festive Decorating Tips for the Office

Celebrate the holidays while keeping your workspace functional! Use subtle decor like greenery, holiday-themed accent pillows, or a small tree to add festive cheer without overwhelming the space. Soft, warm lighting can also create a cozy atmosphere.

Pro Tip: Keep decorations simple and chic to maintain efficiency while celebrating the season.

CSS FAQ's - Holidays

This FAQ blog post highlights some of the most common questions we’ve encountered as a commercial furniture service provider in 2024. We hope this serves as a helpful resource and answers any queries you may have had.

If you didn’t find the information you were looking for, our team is always here to help. CSS Office Solutions values educating and supporting our clients—because informed clients make the best decisions.

Do you have a question you’d like answered in an FAQ format? Let us know by clicking here!

Celebrating 40 Years of Excellence: The Legacy of CSS Office Solutions

by Jaclyn Reid••0 Comments

This year marks a significant milestone for CSS Office Solutions (CSS): 40 years of providing Calgary and Alberta with top-tier office solutions and creating workspaces that drive productivity, comfort, and success!!!

As we celebrate this anniversary, we want to reflect on the journey that brought us here, the values that have shaped our identity, and our commitment to the future of commercial furniture solutions in Alberta.

 

Vision, and Purpose

At CSS Office Solutions, our vision and purpose have remained a guiding force, evolving through thoughtful refinement over the years. We aspire to be the trusted partner of choice for commercial furniture services and products in Alberta, helping clients address workplace challenges and enhance employee well-being with a single call.

Our purpose is to deliver the ultimate in commercial furniture solutions, consistently exceeding customer expectations with superior expertise. Most recently, our participation in a growth program has helped us reaffirm these commitments, ensuring they remain aligned with our clients’ evolving needs and industry innovations.

The Journey: From Humble Beginnings to Industry Leader

Founded in 1984, CSS Office Solutions began as a small business with a big dream—to transform spaces across Calgary by providing high-quality commercial furniture, design, and installations.

Over the years, we’ve grown from our humble roots into a trusted name in the industry, offering a range of services, including office space planning, move planning, and comprehensive office relocations.

1984 – CSS is established in Airdrie as C.S.S. Office Furniture Systems Service Inc.
1988 – CSS establishes itself more and is in need of relocating to a warehouse in SE Calgary
2000 – CSS continues growing and expands to a larger warehouse, still in SE Calgary
2008 – Economic downturn, especially in the O&G sector; CSS Co-Founder passes quite suddenly
2012 – Co-Founder retires and the business is purchased by a second-generation
2013 – Build the backend foundation of the business, including creation of policies and procedures

2015 – Economic downturn, again
2018 – Incredible business growth
2019 – CSS rebrands and is on track for the highest revenue numbers in CSS history
2019 – Transition begins to a paper-less organization

2020 – COVID hits the world and CSS remains fully operational, deemed as an essential business
2021 – Sustain and maintain to stay afloat, sustain and maintain…
2022 – CSS continues intentionally building partnerships with several manufacturers
2023 – CSS expands its manufacturer offerings to now provide more than 20+ brand options

2024 – Another warehouse shift for CSS with a revamped team and aspiring growth initiatives

2024 – Happy 40 Years to CSS!

Our resilience and growth have been fueled by our commitment to adaptability!

The workplace landscape has evolved dramatically in the last four decades, from the rise of systems furniture to cubicles and open-concept offices to today’s flexible, comfort-driven workspaces. Through it all, CSS has remained agile, always believing the best in people, evolving our services to meet the changing needs of our clients while maintaining the personal touch that has always set us apart.

an old 1980's office compared to a 2020's office

Core Values that Have Shaped CSS

At the heart of CSS are values that have guided us through every challenge, milestone, and success story.

Craftsmanship
We are committed to doing the right things right. Our dedication to quality shows in every stakeholder relationship we develop, every partnership we form, every manufacturer we select, and every service we provide. From designing functional office layouts to managing complex moves, we bring an unwavering standard of excellence to everything we do. This meticulous attention to detail inspires pride in our work and ensures clients feel the same about the results.

Integrity
We are true to our word, every time. Integrity means more than just fulfilling commitments—it means doing so with honesty, transparency, and respect. For four decades, we’ve been a trusted partner to our clients, delivering on promises and building confidence through consistent, reliable actions. It’s a value that has earned us loyalty and trust across generations.

Collaboration
Collaboration is at the heart of how we work. We view each project as a shared journey, going above and beyond to meet our clients’ needs. Whether it’s problem-solving, designing, or executing, we work hand in hand with clients to deliver results that reflect their goals. This collaborative spirit ensures effectiveness at every step and creates outcomes that exceed expectations.

Support
We are here to help clients make the best possible decisions. By listening carefully, understanding needs, and offering innovative solutions, we ensure that every choice is informed and beneficial. Whether integrating sustainable materials or adapting to modern workstyles, our guidance positions us as a trusted partner—who clients can rely on for clarity, expertise, and unwavering support.Milestones Worth Celebrating

Our 40th anniversary is not only a celebration of our past but also an acknowledgment of the milestones we’ve achieved along the way. From completing major office installations in Calgary’s most prominent business centers to supporting remote and hybrid office setups during challenging times, each milestone has reinforced our commitment to making all types of spaces better.

The Future: What’s Next for CSS Office Solutions?

Looking to the future, we are excited to continue our legacy while embracing new opportunities. As spaces become increasingly flexible and adaptable, we aim to be at the forefront of these changes. CSS supports the creation of spaces that not only meet functional needs but also inspire productivity, creativity, and overall well-being.

While we continue to embrace technology, enhancing our customers’ engagement experience and elevating our warehouse inventory system which integrates with a new e-commerce platform is at the top of our list! Keep an eye out for the exciting debuts that will be taking place in the very near future!

 

A Heartfelt Thank You to Our Clients and Community

Our 40th anniversary wouldn’t be possible without the trust and support of our clients, partners, and everyone who has been a part of the CSS Community.

Thank you for being part of our journey, for allowing us to be part of your successes, and for trusting us with your commercial furniture, and office service needs.

Every project, no matter the size, has contributed to the CSS story, and we’re deeply grateful for each one.

As we celebrate four decades of CSS Office Solutions, we look forward to many more years of creating spaces where businesses thrive, ideas flourish, and people feel inspired.

Thank you Calgary for 40 amazing years!

Here’s to the future of CSS Office Solutions, continuing to innovate, evolve, and support Alberta’s commercial places and spaces for decades to come!

A Buyer’s Checklist: Questions to Ask Your Furniture Vendor

by Jaclyn Reid••1 Comments

Selecting the perfect furniture for your commercial space, office area or home is a critical decision that requires careful consideration. The furniture you choose must strike a balance between style, comfort, durability, and cost-effectiveness.

Given the plethora of commercial furniture vendors in the market, navigating through options can be overwhelming. The key? Making an informed decision by asking the right questions ensures that every aspect of your purchase meets your expectations and needs.

To provide an initial guideline and to support you in this process, we’ve complied list of essential questions to pose to your furniture vendor and fully discuss before finalizing your purchase:

Ask the Right Questions graphic for a blog post about choosing a furniture vendor.


Procurement Process

  • What is the process for ordering any new, or customized furniture?
    Understanding the ordering process ensures accuracy and meets specific requirements.
  • What is the total cost, including taxes and delivery fees?
    Clear pricing breakdown avoids surprises.
  • Are there any financing options available?
    Payment plans and financing options can facilitate purchasing.
  • What deposit is required to place an order? What are the payment terms and accepted methods of payment?
    Inquire about payment timeframes and expectations.

 

Evaluation and Testing

  • Can we arrange to try out or test the furniture before making a purchase?
    Testing ensures compatibility with our needs and comfort standards.
  • Do you provide samples of materials or finishes for evaluation?
    Samples help assess quality and suitability in our environment.
  • Is the furniture comfortable? Can I try it out or sit on it? Does it have any additional features, such as storage compartments or adjustable parts?
    Comfort and functionality are crucial considerations.
  • What options do I have for ergonomic options?
    Especially important for office furniture, ergonomic features promote health and comfort during use.

 

Mock-ups and Customization

  • Can we order a mock-up or prototype of the furniture piece before committing to a larger order?
    Mock-ups allow visualization of how the furniture will fit and function in our space.
  • Can you customize the size or dimensions of the product if needed?
    Customizable options cater to unique requirements.
  • Do you offer layout or space planning services?
    Layout services help visualize furniture placement and optimize space utilization.
  • Do you have a showroom where I can see and try out the furniture?
    Visiting a showroom allows assessment of furniture quality and comfort.

 

Logistics and Delivery

  • How are logistics managed for receiving and inspecting furniture deliveries?
    Clear procedures ensure smooth receipt and inspection of delivered items.
  • What is the delivery process? How long will it take to receive the furniture after an order is placed?
    Understanding delivery timelines helps with planning.
  • Will you manage the delivery and assembly the furniture, or do I need to do this myself? Are there any additional charges I should be aware of?
    Clarify assembly and delivery costs to plan accordingly. Ask for a quote!

 

Communication and Responsiveness

  • How responsive are you to inquiries and requests for information during the procurement process?
    Quick response times demonstrate the vendor’s commitment to customer service.
  • What communication methods or systems are you using for project tracking and management?
    Streamlined communication using software and systems makes it easier for everyone!


Customer Satisfaction

  • What measures do you have in place to ensure customer satisfaction throughout the project lifecycle?
    Initiatives indicate dedication to providing a positive experience from inquiry to installation.

 

Installation Expertise

  • What experience and knowledge do your installation teams possess?
    Trained teams ensure correct and safe installation, minimizing potential issues.
  • What cross-functional training does your team experience consistently?
    Training matters and cross-trained teams deliver overall better service to clients.

 

Support and After-Sales Service

  • What support do you offer after delivery, particularly if adjustments are needed?
    Post-delivery support ensures satisfaction and resolves any issues promptly.
  • What after-sales support do you provide? Do you offer maintenance services?
    Post-purchase and maintenance services contribute to long-term satisfaction.

 

Service and Customer Support

  • How do you handle service requests or issues post-purchase?
    Understanding the vendor’s process ensures timely resolution of any post-installation issues.
  • Can you provide references or case studies of similar projects you’ve completed?
    References and case studies demonstrate the vendor’s track record and customer satisfaction levels.

 

Project Management and Coordination

  • What is your process for project management and coordination during the installation process?
    Clear communication and efficient project management are crucial for smooth installations.
  • What are your policies regarding delivery delays or changes in project timelines?
    Knowing how the vendor addresses unforeseen circumstances helps manage expectations.

 

Maintenance and Support

  • Do you offer ongoing maintenance or support services for the furniture after installation?
    Maintenance services can prolong the lifespan of your furniture and ensure optimal performance.

 

Sustainability Practices

  • How do you handle sustainability practices, particularly concerning furniture disposal and recycling?
    Commitment to sustainability aligns with our environmental values and corporate responsibility.

 

Additional Services

  • What other additional services does your company provide?
    A comprehensive service company offers much more than furniture procurement and installation.

 

Flexibility and Options

  • Are there options for leasing or renting furniture for temporary needs?
    Flexibility in rental options accommodates short-term requirements effectively.

 

Warranty and Returns

  • What warranty options are available, and what do they cover?
    Clear warranty terms protect investments and provide assurance of quality.
  • What is your policy if I’m not fully satisfied with the purchase?
    A flexible policy offers peace of mind to clients.

This graphic symbolizes be prepared to ask the right questions to your furniture vendor.

Conclusion

Asking these questions gives you valuable insights into the vendor and their products, empowering you to make an informed decision and avoid buyer’s remorse. Remember, your furniture investment impacts productivity and well-being.

Choose wisely!

 

About CSS Office Solutions

At CSS, we’re your commercial furniture white-glove concierge!

Specializing in corporate services, office moves, installations, and facilities management and support for 40+ years, we partner with over 20+ manufacturers to offer a wide range of furniture solutions—both new and new-to-you.

 

Our commitment to quality and customer satisfaction ensures a seamless transition for all your furniture space needs.

 

Let us help you create the perfect space and environment for your team or business!

Insights from Our Clients: Feedback Matters!

by Jaclyn Reid••1 Comments
The Crucial Role of Customer Feedback in Shaping the Future of CSS Office Solutions

At CSS Office Solutions, we recognize the profound impact of customer feedback on our growth and service offering refinement. We gather client feedback consistently, so we stay on top of priorities for our clients to ensure we’re delivering exactly what they need for office services!

Our recent client survey, conducted in the summer of 2023, has not only unveiled fascinating statistics but has reinforced the importance of actively seeking and leveraging customer insights to enhance our offerings and ensure a superior client experience.

Our company values are integrity, craftmanship, collaboration, and support. Reviewing and actioning on the feedback in the client surveys assists our company in foundational approaches to reflect our corporate values = creating the most beneficial company offerings available in our industry.

If it’s important to our clients, then it needs to be on our radar of importance too!

In this blog, we’re sharing a couple of the results from our survey, so if you’re a lover of data the time to get excited is now!

A Window into Communication Preferences:

In a digital age dominated by various communication channels, understanding our clients’ preferences is key. According to our survey, a whopping 53% of respondents indicated that email is their preferred method of communication. This insight guides us to prioritize effective and timely communication through email channels. Additionally, the 20% preference for in-person communication reaffirms the value of personal connections in our client relationships. It’s not just about what we communicate but also how we communicate that matters most.

This pie chart provides a visual representation of the communication methods used by our clients.

Unveiling Hidden Gems: The Move Management Revelation:

One of the most enlightening revelations from our survey was the discovery that more than half of our clients (53%) were unaware of CSS’s full-service Move Management offering. This emphasizes the need for better communication about the comprehensive suite of services we provide. As we aim to bridge this awareness gap, we’re excited to share that CSS offers Move Management without any additional cost when engaged for office moves and furniture service needs. We are very much about exceeding expectations through proactive communication and our learnings will help support how we can do better in this area.

This image represents that percentage of clients aware/unaware of CSS's move services.

Service Utilization Insights:

The survey brought to light numerous areas in which our clients recognize our exceptional performance! These strengths encompass adept communication, swift response times, and profound industry expertise. Additionally, the professionalism of our team and the caliber of their work received high praise, underscoring their steadfast dedication to delivering excellence. Pat on the back for CSS!!!It shows the data of utilization of our diverse service offerings.

Beyond communication preferences and highlighting our areas of excellence, the survey delved into the utilization of our diverse service offerings. As CSS has over 10+ revenue streams, which breaks down into multiple facets of offerings related to offices, furniture, moving, and products, it is important to know what services are being used the most, or not as often. The data revealed that 20% of clients leverage our moving services, while 15% of respondents are engaging CSS for their internal service work. Plus, 2% utilize our specialized locksmith services, highlighting the varied needs of our clientele! These stats just graze the surface of detail, so when broken down into categories, it is amazing to see the diversified needs of our clients, but also great knowing that CSS has the expertise to service and provide it all! Understanding the service utilization patterns allows us to tailor our offerings and prioritize resources where they are most beneficial to our clients.

Client Satisfaction by the Numbers:

Numbers speak volumes, and our survey reinforced that our commitment to excellence is reflected in the satisfaction of our clients. An impressive 85.19% of clients expressed the highest level of satisfaction with the performance of CSS Office Solutions. This strong satisfaction level is a testament to the dedication of our team and the effectiveness of our service delivery.

It expresses the highest level of satisfaction with the performance of CSS Office Solutions.

Our team is what supports our uniqueness – we value our team members so they in turn have the utmost care while servicing our clients.

The Catalyst for Positive Change:

Customer feedback serves as a powerful catalyst for positive change. It provides a roadmap for refining our processes, adapting to evolving needs, and ensuring that every interaction with CSS exceeds expectations. The insights gathered not only validate our successes but also spotlight areas for improvement, propelling us toward continuous innovation.

A Commitment to Evolution:

Our commitment to active listening and incorporating customer feedback is not just a one-time initiative; it’s a cornerstone of our ongoing strategy. We value the trust our clients place in us, and their feedback guides our evolution, ensuring that CSS Office Solutions remains a leading force in the office furniture service industry.

The Journey Ahead:

As we continue this journey of growth and continued improvement, we invite you to stay tuned for more updates on how we’re implementing your valuable feedback. Your satisfaction will always remain at the core of everything we do!

Connect with Us:

Are you curious to learn more about what our clients had to say, or are you interested in sharing your insights with us?

Reach out anytime! We’re always eager to engage in conversations about our client experiences and explore the endless possibilities that arise from a client-centric mindset.

At CSS Office Solutions, your voice matters, and together, we’ll shape a future of unparalleled service excellence in office furniture!

It represents CSS's company values

Understanding Your Office Moving Company’s Insurance Coverage: Why It Matters!

by Jaclyn Reid••4 Comments

Moving offices can be a complex and stressful process, requiring meticulous planning and attention to detail. One critical aspect that often gets overlooked is the insurance coverage offered by your chosen office moving company. Before entrusting your valuable items to an office furniture moving or service vendor, it’s essential to understand their insurance policies to ensure you are adequately protected in case of any unforeseen mishaps. Mishaps happens and sometimes accidents during an office move are unavoidable, and knowing what can be done in the event of a mishap is an item that should be on your pre-move checklist!

In this article, we will delve into the importance of discussing coverage options with your office move provider prior to hiring the company and highlight the key factors to consider when evaluating insurance coverage for your office move.

Insurance is in place for a variety of reasons, but most importantly its in place to ensure you, the customer and as well the vendor, are protected! This is why before any move project or furniture install is started, the client will likely request a certificate of insurance from the vendor. As a client, if you’re reviewing the COI, it is important to keep in mind that this document only confirms the type and amount of coverage. Read the fine print of the vendors’ damage/repair/replacement policy, and ask the important questions: what steps are taken and what coverage do you offer should an incident occur while my office items are being moved?

It highlights an important question to ask your move service provider

Reading the Fine Print:

When it comes to the safety and protection of your office items during a move, it’s crucial to go beyond the surface-level requirements and scrutinize the fine print, or reading between the lines, of your office moving company’s insurance coverage. While a certificate of insurance may demonstrate that the necessary general liability coverage is in place, it’s essential to understand what actual coverage is extended to you as a client in the event of damage or loss.

Replacement or repair costs are an important factor when analyzing the insurance coverage offerings and will vary from company to company.

Below is a general summary of two main types of typical coverage offered for items that may be damaged or need repair due to a mishap during relocation or moving.

Per Pound Coverage:

The minimum required replacement or repair based upon legal requirements in Canada is a dollar value based upon weight. This is more commonly used and found amongst residential movers as opposed to corporate moving companies. This coverage typically offers reimbursement for damaged or lost items based on a specific amount per pound. The reimbursement rate can range anywhere from $0.60 to $2.00 per pound. However, it’s essential to consider whether this valuation accurately reflects the true value of your office items.

An example to use as a reference point could be a piece of art. Think: how much does art usually weigh, framed or unframed? Does the offer of a per pound replacement based on the weight match the full-replacement-value of that piece of art if you had to replace the piece? A framed piece may only weight a few pounds, but even at fifty (50) pounds, the range of value you’re receiving as a customer would be: $30.00 (at $0.60/pound), up to a maximum of $100.00 (at $2.00/pound). At CSS, we’ve moved many pieces of art for our corporate clients, and we can almost guarantee that a per pound value for coverage would never come close to the value of the art!

The one clear advantage of this type of coverage is the standardization of knowing what to expect. As the vendor or the client, if you know the weight and the value ($0.60 or $2.00/pound), then there’s no question about the amount of coverage.

A word of caution!

There are only a handful of items that would have a matched value with their weight, that would fully compensate to the customer having to replace at item damaged during an office move.

There are moving vendors that offer this type of coverage and offer customers to additionally increase the value of their items – but of course, this comes with an added cost. Be weary and ask the questions upfront!

Full Value or Replacement Value Coverage:

Alternatively, some office moving companies offer coverage based on the full value or replacement value methodology. This approach assesses the actual worth of the damaged or lost item, taking into account factors such as its market value and condition. This method ensures that you are reimbursed for the full value of the item, regardless of its weight.

This ensures that as a customer, you’re able to have that item replaced or repaired without question, without using a valuation method that creates comfort and piece of mind!

Understanding the Difference:

The disparity between the per pound coverage and the full value or replacement value methodology is significant. When evaluating the replacement value of any office items, it becomes apparent that majority of items their worth extends beyond their weight. Consider items such as desks, whiteboards, monitors, or computers—how much are they truly worth when examined from a per pound value versus a full replacement value perspective?

Your items matter to you, and they should matter just as much to your office furniture moving company.

In conclusion, when selecting an office moving company, it’s crucial to prioritize insurance coverage and how repairs and replacements are handled. Asking the right questions upfront will help establish the coverage and method used to determine the value of each item. Also knowing that the certificate of insurance only confirms types and amount of coverage, but not the valuation or methodology used to determine repair/replacement values is a great tip.

Understanding the extent of coverage and the methodology used to evaluate the value of damaged or lost items can make a significant difference in ensuring a smooth and stress-free move.

CSS, Always Going the Extra Mile:

At CSS, we go above and beyond to provide our commercial clients with top-notch customer service, including comprehensive insurance coverage.

We also recognize that the full value of an item cannot be measured solely by its weight. We firmly believe that should an item be damaged during transport or installation, it should be restored to its original state without compromise! This is one of the reasons why we offer full value coverage, ensuring that our clients have peace of mind during the moving process. We prioritize our clients’ needs and work diligently to find the best outcome, guaranteeing that damaged items are replaced based on their true value, not their weight.

To learn more about our insurance policies and how we prioritize client comfort and peace of mind, reach out to our office today. Trust us with your office move, and we’ll handle the rest with utmost care and professionalism.